Privacy Policy

1. Who We Are

Pikkal & Co, trading as Podcast Guesting Pro ("we", "us", "our"), operates podcastguesting.pro and provides podcast guest outreach and booking services. We are the data controller for the personal data described in this policy.

Postal address: 415 High Street, Stratford, London E15 4QZ, United Kingdom. For any privacy question, or to exercise the rights in Section 7, email hello@pikkal.com.

2. What We Collect

Information you give us

When you book a call, apply, download a guide, use the Podcast Finder, or contact us, we collect the details you submit. Depending on the form, that can include:

• name, email address, and where provided, phone number and company
• your LinkedIn profile URL and public profile information you ask us to analyse
• your role, industry, audience, goals and budget indication
• your preferred call time and time zone
• anything else you choose to write in a free-text field

Information you give us as a client

If you become a client, we also process the material that makes up your Media Profile: biography, headshot or photograph, talking points, credentials, availability, travel and time zone information, host correspondence, and your responses to Booking Options.

Information we collect automatically

When you visit the site we may collect standard technical data such as IP address, browser and device type, referring page, and the pages you view. We use this to keep the site secure and to understand which pages are useful.

Payment information

Card payments are processed by our payment provider. We receive confirmation of payment, the last four digits and the card brand. We never see or store full card numbers.

3. How We Use It, and Our Legal Basis

We use personal data for the following purposes:

• To respond to your enquiry, arrange a call, and answer questions - on the basis of steps taken at your request before entering a contract.
• To deliver the Service: researching and pitching podcasts, presenting Booking Options, coordinating scheduling, and supporting your account - on the basis of performing our contract with you.
• To pitch you to podcast hosts and producers using your approved Media Profile - on the basis of the licence and consent you give us under our Terms.
• To take payment, keep accounting records, and meet tax and legal obligations - on the basis of legal obligation.
• To send service emails, reminders and platform notifications - on the basis of performing our contract.
• To send marketing emails about podcast guesting, where you asked for a guide or opted in - on the basis of consent, which you can withdraw at any time using the unsubscribe link.
• To improve the site, measure which pages work, and keep the service secure - on the basis of our legitimate interest in running and improving the business.

We do not sell personal data, and we do not use it for automated decision-making that produces legal or similarly significant effects.

4. Who We Share It With

We share personal data only where it is needed to run the Service:

• Podcast hosts, producers and show representatives - your approved Media Profile and the materials you ask us to pitch. This is the core purpose of the Service.
• Our CRM and workflow tools, which hold enquiry and client records so the team can act on them.
• Our database and hosting providers, which store booking and account data.
• Our email and scheduling providers, used to contact you and manage calls.
• Our payment provider, which processes card payments.
• The Guests on Air platform, where your Booking Options and responses are recorded.
• Professional advisers, auditors, or authorities, where we are legally required to disclose.

Each provider acts on our instructions under a written agreement and may only use the data to provide their service to us.

5. International Transfers

We operate from Singapore and the United Kingdom, and our service providers and the podcast hosts we pitch to are located worldwide. Your personal data will therefore be transferred outside your country of residence.

Where data is transferred out of the UK or EEA, we rely on an adequacy decision or on standard contractual clauses with the recipient. Where the Singapore Personal Data Protection Act applies, we take reasonable steps to ensure a comparable standard of protection.

6. How Long We Keep It

• Enquiries that do not become clients: up to 24 months from your last contact with us.
• Client records, Media Profiles and correspondence: for the engagement and 24 months after it ends.
• Delivery records of Booking Options presented to you: at least 24 months after the engagement ends, as set out in our Terms.
• Billing and accounting records: for as long as tax and company law requires.
• Marketing contacts: until you unsubscribe or ask us to delete your details.

We delete or anonymise personal data once these periods pass, unless we need to keep it to establish, exercise or defend a legal claim.

7. Your Rights

Depending on where you live, you have some or all of the following rights over your personal data:

• access - a copy of the data we hold about you
• correction - to have inaccurate data fixed
• deletion - to have data erased where we no longer need it
• restriction and objection - to limit or object to certain processing, including direct marketing
• portability - to receive your data in a portable format
• withdrawal of consent - at any time, without affecting processing already carried out

Email hello@pikkal.com to exercise any of these. We will respond within 30 days. You can also complain to your local data protection authority: in the UK, the Information Commissioner's Office; in Singapore, the Personal Data Protection Commission.

Withdrawing consent to use your name, likeness and Media Profile will stop future outreach, but we cannot recall pitches already sent or content a host has already published.

8. Cookies and Analytics

We use a small number of cookies and similar technologies to make the site work, remember your progress through forms, and measure which pages are used.

Some pages embed video from YouTube. When a video loads, the provider may set its own cookies and receive your IP address. That processing is governed by their privacy policy, not ours.

You can block or delete cookies in your browser settings. Blocking them may stop parts of the site, such as the booking flow, from working properly.

9. Security

The site is served over HTTPS, access to client records is restricted to the people who need it, and our providers are chosen for their security posture. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

If a breach affects your personal data and is likely to result in a risk to your rights, we will notify you and the relevant authority as the law requires.

10. Children

The Service is business-to-business and is not directed at children. We do not knowingly collect personal data from anyone under 16. If you believe a child has given us data, email us and we will delete it.

11. Changes to This Policy

We may update this policy from time to time. The updated version takes effect when we publish it here, and we will change the date below. Where a change is material, we will tell you by email or platform notice.

12. Contact

Questions about this policy, or about how we handle your data: hello@pikkal.com.

This policy sits alongside our Terms and Conditions, which govern the Service itself.